September 06, 2007

Foreign Customs

I ordered a new laptop battery two weeks ago with a longer battery life as I can no longer go back and recharge the battery after every class session. Sadly, it required spending waaay more than the battery normally costs because Gateway refuses to send things to Canada. I had to go to Mundo Corp in order to get it, where I was charged with huge shipping and customs fees. I'm sure there are many reasons behind it, but Gateway's reluctance to ship parts across the border is frustrating.

Ironically, a few weeks ago I called Gateway's tech support because my tablet PC's stylus wasn't working (a very common occurence with that specific type of pen) and my warranty was running out soon. Less than 24 hours after the tech session they shipped a new stylus directly to my door. Hurrah! But then why can't they do that with their other parts...

Speaking of rush deliveries...


Hmm, two weeks doesn't seem that rushed to me... But to be fair, last weekend was the Labour Day weekend. However, I expected it to arrive before the weekend. While tracking the package online, I saw that by last Thursday it had crossed into Canada and cleared customs. Then there was no word on it until yesterday. I went to an appointment and was out of the house for a mere forty minutes only to come back and find that the courier had come and gone... Wow, they're good.

So the package was picked up today, just in time before classes start again...


Do they not do the styrofoam swirlies anymore? :(

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